At Vitality Wellness Clinic, we respect your privacy and are committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, or communicate with our team.
1. Information We Collect
- Personal details (name, phone, email, address)
- Health-related information voluntarily provided through secure forms or telehealth
- Website usage data (cookies, IP address, browser type)
2. How We Use Your Information
- Provide mental health and wellness services
- Schedule appointments and communicate securely
- Process payments (PPO insurance, self-pay, sliding scale)
- Improve website functionality
- Comply with legal and medical requirements
3. HIPAA & Confidentiality
We follow HIPAA privacy and security rules:
- Your personal health information (PHI) is confidential
- PHI shared only with your consent or as required by law
- Secure systems used for telehealth, intake forms, and records
4. Third-Party Services
We may use trusted vendors (scheduling software, payment processors, analytics). These providers are contractually obligated to protect your data.
5. Your Rights
- Access your records
- Request corrections
- Withdraw consent for communications
- Request how your info is used or disclosed
Contact us at contact@vitalitywellnesstx.com or (832) 913-1118 to exercise these rights.
6. Cookies & Website Tracking
Our site may use cookies to personalize your experience and analyze traffic. You may disable cookies in your browser settings, though some site features may be affected.
7. Updates to This Policy
We may update this policy periodically. The "Effective Date" at the top will reflect the latest version.